Turn customer signals into action your team can trust.
Reveola gathers feedback across channels, checks the evidence, labels what needs attention, and routes severe issues to the operators responsible for resolving them.
See every signal from intake to resolution.
Reveola keeps the full workflow visible: capture, ingest, verify, classify, understand, and respond.
Facts stay labeled as verified. Model output stays labeled as AI inference.
Bring customer feedback channels into one inbox.
Source freshness, mapping health, and channel context stay attached to every record operators open.
Collect public reviews alongside direct feedback.
Configure scraper connectors in Studio. Reveola maps their records before sending them to verification, classification, and triage.
Operators review AI classifications before acting.
Reveola suggests sentiment, topic, severity, urgency, entities, and summaries with confidence scores. It also handles mixed-language feedback and Arabic output states.
Run CX operations from one workspace.
Operators can scan the queue, open the underlying records, assign owners, and track each issue through resolution.
Configure how signals enter the platform.
Configure metadata and sources in Studio so every dashboard uses the workspace's actual journeys, fields, and mappings.